Bridge the Language Gap and Boost Patient Satisfaction Effective communication is the foundation of quality care. Yet, more than 25 million people in the U.S. have limited English proficiency (LEP, and Spanish is the most common language spoken among them. When physical therapy clinics don’t offer intake forms in Spanish, it creates barriers from the […]
The Business Case for Patient Relationship Management in Physical Therapy
The patient-therapist relationship is a critical factor influencing clinical outcomes in physical rehabilitation settings. A strong alliance between therapist and patient has been shown to positively affect treatment adherence, satisfaction, and overall physical function.